Fully Remote Live Chat Assistant Wanted at West Virginia State University

This is a full-time remote opportunity for candidates who have strong written communication skills, can respond professionally to online messages, and are comfortable helping people find the right information.

The role focuses on managing real-time online conversations through the school’s website and digital platforms. The selected candidate will help answer questions, guide users to the right departments, and maintain a warm and professional online presence.

Job Overview

Company: West Virginia State University

Job Title: Fully Remote Live Chat Assistant

Job Type: Full-time

Work Location: Remote

Region: Anywhere in the World

Application Deadline: June 28, 2026

Application Link: Apply Here

About West Virginia State University

West Virginia State University is a public university based in Institute, West Virginia. The university provides undergraduate and graduate programs and supports students through academic, professional, and community-focused services.

The official WVSU careers page invites candidates to explore career opportunities across faculty, staff, part-time, adjunct, and research-related positions.

About the Live Chat Assistant Role

As a Live Chat Assistant, you will be responsible for handling real-time online conversations. This includes responding to questions from website visitors, helping people understand available programs and services, and directing complex questions to the correct department.

According to the job listing, the role involves answering questions about school programs, admissions, campus life, and events. It also includes logging conversations and working with internal teams to keep messaging accurate and helpful.

Key Responsibilities

The Live Chat Assistant will:

Respond to live chat messages professionally.
Answer general questions about school programs, admissions, campus life, and events.
Direct complex inquiries to the right department.
Maintain a friendly and helpful tone in written communication.
Log conversations and common questions for internal use.
Stay organized while managing multiple conversations.
Learn and adapt to new software tools when needed.

Requirements

This role is suitable for candidates with:

Strong written communication skills.
A positive and professional attitude.
Good attention to detail.
Ability to work in a fast-paced online support environment.
Customer service or live chat experience.
Ability to stay organized while handling multiple conversations.

How to Apply ?

Interested candidates can apply here.

Apply Now