Remote is Hiring Pay Customer Success Manager, SMB for $37,300–$83,900 USD OTE per year

Job Overview

Company: Remote
Role: Pay Customer Success Manager, SMB
Location: Remote
Salary: $37,300–$83,900 USD OTE per year
Job Type: Full-time
Application Status: Active
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Remote is currently hiring a Pay Customer Success Manager, SMB to join its remote team. This position suits someone who can combine technical understanding, communication, and process ownership in a remote team. The opportunity is live on the company’s official application page, and the salary information is available directly from the active listing reviewed during this update.

According to the official job page, this role is listed as Remote. The published pay for this opening is $37,300–$83,900 USD OTE per year. Final compensation can still vary based on experience, location, skills, and internal compensation practices, so applicants should always review the official posting carefully before submitting an application.

About Remote

Remote is hiring for a remote position that sits inside an active team with clear business ownership. Even though each company has its own culture and process, the common theme here is that the role is built for someone who can work well without daily in-person supervision, communicate clearly, and contribute consistently in a distributed environment.

For job seekers, that matters because remote roles tend to reward people who can manage their work, stay responsive, and deliver dependable output. If you are already comfortable with remote collaboration tools and asynchronous communication, you will likely be in a better position to compete for this opening.

Role Summary

This position suits someone who can combine technical understanding, communication, and process ownership in a remote team. In practical terms, this means the successful applicant will be expected to contribute from day one, manage priorities professionally, and work closely with the people connected to the role. This is not the kind of opening where vague experience is enough. The company is looking for someone who can clearly show relevant experience, good judgment, and the ability to work well in a remote setting.

The role may involve client-facing support, workflow improvement, cross-functional coordination, documentation, and helping teams deliver a consistent customer or operational experience. Because this is a live job post with a direct application page, it is a useful option for candidates who want a legitimate remote opening with a clear compensation range and a straightforward way to apply.

Key Responsibilities

The exact day-to-day responsibilities will be outlined on the official application page, but the role is built around a clear core responsibility area. The role may involve client-facing support, workflow improvement, cross-functional coordination, documentation, and helping teams deliver a consistent customer or operational experience. Applicants should expect to work with deadlines, collaborate with teammates, and keep work moving in a structured way.

This kind of role usually rewards people who can balance quality with speed. It is important to be organized, open to feedback, and comfortable with the level of ownership that comes with remote work. In many remote teams, good communication is just as important as technical or functional skill, so candidates who can explain their thinking clearly often stand out.

Required Skills and Experience

Good communication, organization, problem-solving, and confidence working across tools, teams, and processes are especially important here. The official listing should be treated as the main source for the exact requirements, but candidates who match the role well will usually have direct experience in closely related work, a record of handling responsibility, and the ability to use the core tools associated with the position.

It is also helpful to show evidence of ownership. Employers hiring remotely often look for candidates who can stay productive without constant follow-up, solve problems responsibly, and work well with teammates across time zones. If your resume or portfolio reflects those strengths, you may have a better shot at moving forward in the process.

Salary and Benefits

According to the official application page reviewed during this update, the listed salary for this role is $37,300–$83,900 USD OTE per year. That makes the compensation picture much clearer for applicants who want to focus on real openings with visible pay information.

Benefits can vary from company to company, but many remote employers also include additional perks such as paid time off, health coverage, home office support, parental leave, learning budgets, retirement support, equity, bonuses, or other role-specific benefits. The best approach is to review the official application page and confirm which benefits apply to your location and employment type.

Who Should Apply?

If you are comfortable owning outcomes, working with different stakeholders, and improving processes, this remote role could be a strong fit. This opening is most useful for candidates who already have relevant experience and want a role with a clear salary range and a direct company application link.

It can also be a good fit for applicants who prefer established remote processes and want to avoid unclear job posts. If you meet most of the listed requirements and your background lines up with the work, it makes sense to submit an application while the posting is still active.

How to Apply

Remote is accepting applications through its official hiring page. You can apply for the job here. (https://remote.com/openings/7762430003)

Before applying, take a few minutes to tailor your resume, portfolio, or supporting materials to the role. Focus on the experience that best matches the job, keep your application clear and professional, and make sure the examples you include actually reflect the work the employer is hiring for.

As always, review the official application page before you submit anything. Job details can change, hiring windows can close, and location or compensation information may be updated by the employer.